Terms of Service

Effective date: September 1, 2026

These Terms of Service apply to your use of rueandribbon.shop and purchases from Rue & Ribbon. By using the site or placing an order, you agree to these terms.

Use of the website

You agree to use the website lawfully and not interfere with its operation, security, or other users’ access. You must provide accurate information when placing an order.

Products and availability

We make reasonable efforts to display products and colors accurately. Screen settings may affect how colors appear. Product descriptions, availability, and prices may change. If a product becomes unavailable after you order it, we will contact you about the next steps, including a refund where appropriate.

Orders and payment

An order confirmation acknowledges that we received your order; it does not guarantee acceptance if an item is unavailable or an order contains an error. Payment is processed through the payment option selected at checkout. Applicable taxes and shipping charges will be shown before you submit your order.

Shipping, returns, and refunds

Shipping estimates and return procedures are described in our Shipping Policy and Refund & Return Policy. Those policies form part of these Terms of Service. If we cannot ship within the time stated, we will contact you about the delay and applicable options.

Website content

Text, images, logos, and other site content belong to Rue & Ribbon or its licensors and may not be copied or used commercially without permission.

Limitation of liability

To the extent permitted by law, Rue & Ribbon is not responsible for indirect or incidental losses arising from use of the website or delays caused by events outside our reasonable control. Nothing in these terms limits rights or remedies that cannot legally be limited.

Governing law

These terms are governed by the laws of the District of Columbia and applicable federal law, without limiting consumer protections that cannot be waived under the law where you live.

Changes to these terms

We may update these terms by posting a revised version on this page. The effective date at the top will show when the revision applies.

Contact

Rue & Ribbon
1631 Euclid St NW #302, Washington, DC 20009, USA
support@rueandribbon.shop
(202) 304-6486